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LynxSys AIVoice AI Solutions & Smart Websites

Privacy Policy

Effective Date: 07.03.2025

1. Introduction

At LynxSys Ltd ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, process, store, and disclose your personal data when you access and use our website https://lynxsys.ai and our related online shop. This policy applies to both our website services and any products or services offered through our online shop.

This policy has been designed in accordance with the EU General Data Protection Regulation (GDPR), the Finnish Data Protection Act (1050/2018), and other applicable international data protection laws.

2. Definitions

  • Service: Our website, online shop, and any related digital services provided by LynxSys Ltd.
  • Personal Data: Any information relating to a living individual which may be used to identify that person, such as name, address, email, telephone number, etc.
  • Usage Data: Data automatically collected from your use of our Service, including IP address, browser type, device identifiers, pages visited, and duration of visit.
  • Cookies: Small text files placed on your device that help enhance and personalize your experience. Please review our Cookie Policy for more details.
  • Data Controller: The entity (LynxSys Ltd) that determines the purposes and means of processing your personal data.
  • Data Processor: Any third-party service provider that processes your data on our behalf.

3. Information We Collect

3.1 Personal Data

When you use our Service or interact with our online shop, we may ask you to provide information that personally identifies you. Such data may include, but is not limited to:

  • Name and surname
  • Email address
  • Postal address and phone number
  • Billing and shipping details

3.2 Usage Data

We automatically collect technical data when you access our Service. This includes:

  • Your IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and navigation paths
  • Date and time of each visit

4. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our Services and online shop;
  • Process your orders and payments;
  • Customize and personalize your experience;
  • Send newsletters, marketing communications, or other information, subject to your consent;
  • Perform analytics and market research;
  • Ensure the security and integrity of our Services;
  • Comply with legal obligations.

5. Legal Basis for Processing

Our processing of your Personal Data is based on:

  • Consent: When you explicitly agree to our processing (e.g., newsletter subscription);
  • Contractual necessity: To perform a contract with you or provide the Service;
  • Legal obligation: When required by law;
  • Legitimate interests: For purposes such as improving our Service or ensuring network security, provided your rights are not overridden.

6. Data Retention and Transfer

6.1 Retention Period

We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Usage Data is generally retained for a shorter period unless it is needed to improve the functionality or security of our Service.

6.2 International Transfers

Should your data be transferred outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place in accordance with applicable law.

7. Your Rights

Under the GDPR and other applicable laws, you have the right to:

  • Access your Personal Data;
  • Request correction of inaccurate or incomplete data;
  • Object to the processing or request restriction in certain circumstances;
  • Request deletion of your Personal Data;
  • Data portability – receive your Personal Data in a structured, commonly used format;
  • Withdraw your consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the information provided in section 9.

8. Security Measures

We implement appropriate technical and organizational measures to ensure the security of your data. However, no data transmission method over the Internet is entirely secure.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy periodically. Any changes will be effective upon posting to our website, and the "Effective Date" will be updated accordingly.

10. Contact Information

For any questions about this Privacy Policy, data practices, or to exercise your rights, please contact:

  • Company Name: LynxSys Ltd
  • Owner / Representative: Lizbeth Siekkinen
  • Address: Vanhatie 35, 02880 Kirkkonummi, Finland
  • Telephone: +358 40 448 6601
  • Email: [email protected]